The Westin Boston Seaport District
8.3Rating
ExcellentRated by Guests
3,519Reviews
What to expect
Pros
- 🌟Exceptional customer service from staff like Rodney, Mei, Otto, and Mikaylee
- 🍳Delicious and varied breakfast options at Sauciety
- 🏨Comfortable and spacious rooms with heavenly beds
- 👏Attentive and friendly service from waitstaff like Sharon, Sofia, and Kathy
- 🥂Outstanding room service experience with staff like Mya and Latifa
- 🎉Great location near attractions and convention center
- 🍴Excellent food quality and service at hotel restaurants
- 💼Convenient amenities such as gym, pool, and Starbucks on site
- 🎭Connected to convention center for easy access
- 🛏️Quiet and peaceful environment for a relaxing stay
Cons
- 💤Uncomfortable beds and pillows in some rooms
- 🔔Inconsistent housekeeping service
- 💸Limited or confusing use of vouchers at on-site eateries
- 🚨Issues with hotel services during labor strike
- 🍽️Limited menu options at the hotel restaurant
- 🛎️Long wait times or understaffed reception during peak hours
- 🔌Insufficient outlets and outdated room furnishings
- 🛠️Maintenance issues like peeling wallpaper and discolored grout
- 🔇Lack of follow-up or communication after incidents like being stuck in an elevator
- 🍷Overpriced or limited options at hotel gift store
What this place has to offer
Things to do and ways to relaxBowling alley, Fitness center, Hiking, Hot tub, On-site entertainment, Sauna, Spa, Spa/sauna, Squash court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German
The 4-star Westin Boston Waterfront offers comfort and convenience whether you're on business or holiday in Boston (MA). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Westin Boston Waterfront. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like air conditioning, heating, wake-up service, desk, alarm clock. The property's peaceful atmosphere extends to its recreational facilities which include fitness center, indoor pool. Westin Boston Waterfront is an excellent choice from which to explore Boston (MA) or to simply relax and rejuvenate.
Where you'll be sleeping
30 m²
Traditional, Guest room, 2 Double
2 double beds
30 m²
Traditional, Guest room, 1 King
1 king bed
30 m²
Lawn on D, Guest room, 1 King
1 king bed
34 m²
Premium View, Guest room, 2 Double, High floor
2 double beds
31 m²
Premium View, Guest room, 1 King, High floor
1 king bed
71 m²
Harbor View, Junior Suite
1 king bed or 1 double bed & 1 double bed
31 m²
Guest room, 1 King, Boston Skyline view
1 king bed
35 m²
Parlor Room w Murphy bed, Guest room, City view
1 king bed or 1 queen bed & 1 king bed
31 m²
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible
2 double beds
32 m²
Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King
1 king bed
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