Palmer House a Hilton Hotel
7.8Rating
Very GoodRated by Guests
11,507Reviews
What to expect
Pros
- 🌟Excellent location near major attractions
- 🏨Historical significance and architectural grandeur
- 🛏️Comfortable beds and pillows
- 🍴Good food and breakfast options
- 🛁Plenty of hot water and good water pressure in showers
- 🌆Beautiful and historic property in a great location
- 🌟Friendly and professional staff
- ☕Starbucks on-site for coffee lovers
- 🏞️Close to parks and other tourist locations
- 🛎️Prompt service and helpful staff
Cons
- 💸Hidden charges and resort fees
- 🕰️Slow or inadequate check-in process
- 🛠️Some rooms and facilities are dated and worn
- 💰High prices for amenities and additional fees
- 🍔Lack of a real restaurant for meals
- 🧼Rooms need better cleaning
- 🚗Expensive parking fees
- 🔊Poor soundproofing in rooms
- 🛎️Lack of bell service for luggage assistance
- 🧴Small or inadequately cleaned bathrooms
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
The Palmer House Hilton is a popular choice amongst travelers in Chicago (IL), whether exploring or just passing through. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the The Palmer House Hilton. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. No matter what your reasons are for visiting Chicago (IL), The Palmer House Hilton will make you feel instantly at home.
Where you'll be sleeping
69 m²
1 King 1 Bedroom Suite Accessible Roll in Shower
1 king bed
69 m²
One Bedroom King Suite
1 king bed
Suite with Two Double Beds
2 double beds
30 m²
Hip and Historic Suite King
1 king bed
30 m²
Hip and Historic Single
1 double bed
30 m²
Hip and Historic Double
2 double beds
Premium King Room
1 king bed
39 m²
Executive Level Double
2 double beds
69 m²
Hip and Historic Suite Double
1 king bed
20 m²
Standard Two Double Room
2 double beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.