InterContinental Buckhead Atlanta

Name: InterContinental Buckhead Atlanta
Address: 3315 Peachtree Road Northeast, Atlanta (GA), 30326, United States
Rating: 8.899685458504718

Atlanta, United States

8.9Rating

ExcellentRated by Guests

4,133Reviews

What to expect

Pros

🌟Exceptional customer service from staff like April and Josh
🛏️Comfortable and luxurious rooms with great amenities
🍽️Excellent dining options with delicious food and drinks
🏊Beautiful swimming pool and spa services
👨‍👩‍👧‍👦Family-friendly environment with special touches for celebrations like birthdays and weddings
🍸Energetic and fun bar atmosphere with attentive bartenders
🚗Convenient complimentary car service for local transportation
🌆Great location for shopping and proximity to attractions
💒Ideal for hosting events like weddings and business meetings
☕Club Lounge with outstanding service and amenities

Cons

🍽️Inconsistent dining experiences with wait times and service issues
💸Some guests felt splurging on premium services like club floor and suite upgrades was not worth it
🏨Issues with check-in process, including misunderstandings and delays
🚘Valet and parking services could be improved, including lack of assistance for specific needs like EV charging
🗺️Lack of clear communication on resort fees and amenities included in packages
🚿Maintenance issues in rooms, like shower handle falling off and water pressure problems
🍾Limited complimentary items in rooms and suites, leading to expectations not being met
🌧️Weather-related policies impacting guest experiences, like not allowing early room access during a storm
🛎️Understaffing leading to long waits at check-in, check-out, and limited services during peak times
🔇Noise issues, such as loud equipment or lack of soundproofing in rooms

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Golf course [on-site], Hot tub, Massage, Sauna, Spa, Spa/sauna, Tennis court, Water sports (non-motorized)

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, French, Turkish, Danish, Greek, Finnish

Located in Buckhead, InterContinental Buckhead Atlanta is a perfect starting point from which to explore Atlanta (GA). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at InterContinental Buckhead Atlanta. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make InterContinental Buckhead Atlanta the perfect choice for your stay in Atlanta (GA).