JW Marriott San Francisco Union Square
8.2Rating
ExcellentRated by Guests
2,191Reviews
What to expect
Pros
- 🌟Exceptional customer service with friendly staff
- 🛏️Comfortable and luxurious beds for a good night's sleep
- 🍽️Good quality food and dining options at the hotel's restaurant
- 🚗Convenient location near tourist attractions and public transportation
- 🍸Great onsite amenities including a fabulous bar and restaurant
- 👍🏼Efficient and helpful valet and bell staff
- 🛎️Quick and seamless check-in process
- 🌇Beautiful city views from higher floors
- 🍎Complimentary amenities like water, towels, and earphones in the fitness center
- 📺Modern in-room facilities including smart TVs and streaming services
Cons
- 🛁Inconsistent room cleaning standards and need for better hygiene
- 💸Hidden or unexpected fees such as resort charges and destination fees
- 🕰️Long wait times at check-in and lack of staff leading to delays
- 🚪Security concerns with direct street access to hotel floors without control
- 🍽️Limited or overpriced dining options within the hotel
- 🌆Potential noise disturbances from the city surroundings
- 🍸Underwhelming happy hour offerings and limited complimentary benefits
- 💼Issues with loyalty recognition and benefits for elite members
- 🔒Lack of concierge lounge and executive benefits typical of Marriott standards
- 🛎️Inconsistent service quality and unresponsive front desk management
What this place has to offer
Things to do and ways to relaxBowling alley, Fitness center, Golf course [on-site], Horseback riding, Hot tub, Sauna, Spa, Spa/sauna, Tours, Wind surfing
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Chinese [Mandarin]
Ideally located in the San Francisco Downtown area, JW Marriott San Francisco Union Square promises a relaxing and wonderful visit. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at JW Marriott San Francisco Union Square. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at JW Marriott San Francisco Union Square.
Where you'll be sleeping
33 m²
Guest room, 1 King, City view
1 queen bed
33 m²
King Room - Hearing Accessible
1 king bed
33 m²
Club lounge access, Guest room, 1 King
1 king bed or 1 queen bed
33 m²
Guest room, 2 Queen, City view
2 queen beds
33 m²
Club lounge access, Guest room, 2 Queen
2 queen beds
33 m²
Queen Room with Two Queen Beds - Hearing Accessible
2 queen beds
43 m²
Studio Suite, Studio, 1 King, Sofa bed
1 queen bed
33 m²
Guest room, 1 King
1 king bed
33 m²
King Room with Adapted Tub - Mobility and Hearing Accessible
1 king bed
33 m²
Queen Griffin, Guest room, 2 Queen
1 king bed
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