Renaissance Atlanta Waverly Hotel & Convention Center

Name: Renaissance Atlanta Waverly Hotel & Convention Center
Address: 2450 Galleria Parkway, Atlanta (GA), 30339, United States
Rating: 8.144716088328076

Atlanta, United States

8.1Rating

ExcellentRated by Guests

1,268Reviews

What to expect

Pros

🌟Outstanding customer service received at the front desk and concierge
🛏️Comfortable and clean rooms with spacious layouts
🍽️Great food options at the on-site restaurant and bar
🏊‍♂️Indoor pool available for guests to enjoy
🚗Convenient location with reasonable parking fees
🌆Close proximity to popular attractions like Truist Park and Cumberland Mall
👍Friendly and accommodating staff providing exceptional service
🛎️Prompt and helpful responses from the front desk and concierge team
🏟️Walking distance to sports venues and entertainment hubs
☕Good coffee bar and amenities available for guests

Cons

🛎️Slow service experienced at the bar and restaurant area
🔇Noise issues within the hotel, such as loud atrium and hallway sounds
💸Overpriced dining options and slow service at the restaurant
🚪Security concerns, including a reported break-in incident
🛌Inconsistent room amenities and maintenance issues like broken TV sets
👎Poor communication and lack of responsiveness from management regarding guest concerns
👨‍💼Unprofessional behavior from certain staff members towards guests
🚘Parking challenges, including overcrowding and additional fees for larger vehicles
🔒Security lapses, such as lack of security cameras in critical areas
🍴Limited and expensive food options on-site, prompting guests to seek alternatives elsewhere

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Sauna, Spa, Spa/sauna, Steamroom

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

Renaissance Atlanta Waverly Hotel & Convention Cen is a popular choice amongst travelers in Atlanta (GA), whether exploring or just passing through. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Renaissance Atlanta Waverly Hotel & Convention Cen. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, desk, alarm clock. The property offers various recreational opportunities. Renaissance Atlanta Waverly Hotel & Convention Cen combines warm hospitality with a lovely ambiance to make your stay in Atlanta (GA) unforgettable.