Deluxe Suite, Club lounge access, Suite, 1 King - View

Hospitality Suite, Club lounge access, Hospitality Suite - View

Family Suite, Club lounge access, Suite, 1 King, Sofa bed - Room plan

Club Suite, Club lounge access, Suite, 1 King - Room plan

Presidential Suite, Club lounge access, Presidential Suite - Bed

Family Suite, Club lounge access, Suite, 1 King, Sofa bed - Bed

Hospitality Suite, Club lounge access, Hospitality Suite - Bed

Club Suite, Club lounge access, Suite, 1 King - Bed

Deluxe Suite, Club lounge access, Suite, 1 King - Bed

Xixi Wetland Park - 3.07 km from property

Yue Fei Mausoleum (Tomb of Yuefei) - 4.91 km from property

Kids Fun, Guest room, 1 King, Balcony - Room plan

Kids Fun, Guest room, 2 Doubles, Balcony - Room plan

Kids Fun, Guest room, 1 King, Balcony - Bed

Kids Fun, Guest room, 2 Doubles, Balcony - Bed

Deluxe King Room, Guest room, 1 King - Room plan

Superior, Guest room, 1 King, Balcony - Room plan

Glamping, Guest room, 2 Doubles, Balcony - Bed

Glamping, Guest room, 1 King, Balcony - Bed

Superior, Guest room, 2 Doubles, Balcony - Bed

Sheraton Grand Hangzhou Wetland Park Resort

Name: Sheraton Grand Hangzhou Wetland Park Resort
Address: 1 Westbrook Resort, Zijingang Road, Hangzhou, Zhejiang, 310030, China
Rating: 8.838709677419354

Hangzhou, China

1 Westbrook Resort, Zijingang Road, 310030

8.8Rating

ExcellentRated by Guests

31Reviews

What to expect

Pros

😍Scenic splendor with proximity to lush wetlands
🍽️Exceptional dining experience with diverse options
🍷Club Lounge excellence with impressive food and beverages
🏞️Luxurious amenities including spacious rooms and indoor pool
🌟Special thanks to exceptional staff members for outstanding service
🌴Perfect location for a peaceful retreat surrounded by nature
💆Spa services available for perfect relaxation
👏Professional and friendly service from the staff
🏊Nice pool area and fitness center for relaxation and exercise
🍵Excellent concierge service for ordering cabs and assisting with needs

Cons

📍Location somewhat secluded, requiring travel to downtown Hangzhou
❄️Air conditioning issues with room temperature and mosquitoes
💧Locked emergency exit doors and blocked exits during evacuation drill
🔒Limited food spread in the Club Lounge requiring staff assistance
🚗Limited parking availability for hotel guests with no reserved spots
🍽️Pricey dining options within the hotel with limited menu choices
🚪Confusing layout within the hotel making navigation challenging
🍳Breakfast primarily oriental-centric with limited international options
🌿Limited scenic views from certain rooms overlooking other wings
🛁Awkward bathroom setup with bathtub in the center of the room

What this place has to offer

Things to do and ways to relaxFitness center, Hiking, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin]

Ideally located in the prime touristic area of West Lake District – Xixi Wetland Park, Sheraton Grand Hangzhou Wetland Park Resort promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Television LCD/plasma screen, bathroom phone, mirror, slippers, closet can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage, before retiring to your room for a well-deserved rest. Sheraton Grand Hangzhou Wetland Park Resort is an excellent choice from which to explore Hangzhou or to simply relax and rejuvenate.