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What to expect
Pros
- 🏨Convenient location near train station and restaurants
- 🛏️Comfortable and spacious rooms
- 🍽️Great dining options nearby
- 👫Friendly and helpful staff
- 🌟Excellent customer service
- 🍲Good food quality and variety
- 🎁Special touches like birthday cards and amenities
- 🍸Quality bar and restaurant services
- 🧖♂️Luxurious facilities and amenities
- 🚇Easy access to public transportation
Cons
- 💰Expensive pricing for some services
- 🗣️Language barrier with some staff members
- 🚿Lack of shelves in the shower for personal items
- 🔌Limited work desk space in some rooms
- 🛋️Outdated room decor in some areas
- 🕰️Slow room service response times
- 🙅♂️Unprofessional behavior from certain staff members
- 🥐Breakfast not included in some room rates
- 🗺️Lack of detailed tourist information and assistance
- 👎Inconsistent check-in experiences
What this place has to offer
Ideally located in the prime touristic area of Shibuya, The Westin Tokyo promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, gift/souvenir shop, grocery deliveries, portable wi-fi rental, taxi service are just some of the facilities on offer. Some of the well-appointed guestrooms feature television LCD/plasma screen, mirror, slippers, internet access – wireless, internet access – wireless (complimentary). To enhance guests' stay, the hotel offers recreational facilities such as fitness center, spa, massage, garden, steamroom. The Westin Tokyo combines warm hospitality with a lovely ambiance to make your stay in Tokyo unforgettable.
Where you'll be sleeping

















Club lounge access, 1 Bedroom Presidential Suite, 1 King, Tokyo Tower view, High floor
1 king bed

















Imperial Suite, Club lounge access, 1 Bedroom Suite, 1 King, Tokyo Tower view, High floor
1 king bed















Club lounge access, 1 Bedroom Suite, 1 King
1 king bed












Club lounge access, 1 Bedroom Executive Suite, 1 King, High floor
1 king bed














Club Lounge Access, 1 Bedroom Suite, 2 Double, Tokyo Tower View, High Floor
2 double beds













Club lounge access, Guest room, 1 King, High floor
1 king bed












Guest Room, 1 King
1 king bed












Club lounge access, Guest room, 2 Double, High floor
2 double beds









Club Room 2 Double Beds
2 double beds









Club Room 2 Double Beds
2 double beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 8.06% over the period.
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