The Westin Richmond
8.7Rating
ExcellentRated by Guests
1,207Reviews
What to expect
Pros
- 🌟Exceptional customer service and accommodating staff
- 🍔Great food options, including a delicious smash burger
- 🛏️Super clean and comfortable rooms with cozy bedding
- 👍Convenient location near amenities and attractions
- 🌺Lovely amenities and welcoming atmosphere
- 🤝Dedicated to top-notch customer service
- 🍸Nice lobby and bar for relaxing
- 🌄Perfect location for a relaxing vacation
- 🚗Ample parking and easy accessibility
- 🍳Phenomenal breakfast with delicious options
Cons
- 🛎️Issues with slow or malfunctioning elevators
- 🧽Cleanliness concerns, including stained bedding and dirty shower
- 🚪Room maintenance issues like loose toilet seat and broken safe
- 🛠️Outdated room decor and furniture in need of remodeling
- 🥘Poor dining experience and unprofessional restaurant staff
- 💸Expensive breakfast and additional charges for amenities
- 🚗Limited on-site dining options and high prices
- 🦠Hygiene issues, such as random hairs and makeup on bedding
- 📺TV reception issues and difficulty understanding front desk workers
- 🐾Pet-friendly policies not clearly communicated to guests
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Filipino, Russian
Ideally located in the Tuckahoe / Glen Allen area, The Westin Richmond promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at The Westin Richmond. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, heating, wake-up service, desk, alarm clock. The property offers various recreational opportunities. Convenience and comfort make The Westin Richmond the perfect choice for your stay in Richmond (VA).
Where you'll be sleeping
35 m²
Club level, Guest room, 1 King
1 king bed
71 m²
Club lounge access, 1 Bedroom Suite
1 king bed
35 m²
Traditional, Guest room, 1 King
1 king bed
71 m²
Club level, 1 Bedroom Suite
71 m²
Club lounge access, 1 Bedroom Suite, 1 King, Corner room
1 king bed
35 m²
Club level, Guest room, 2 Queen
2 queen beds
35 m²
Traditional, Guest room, 2 Double
2 double beds
35 m²
Club level, Guest room, 2 Double
2 double beds
68 m²
Club One Bedroom Corner Suite
1 king bed
35 m²
Traditional King Room - Hearing Accessible
1 king bed
What other guests say about this hotel
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